Services

Cashless System

For your convenience and not to keep money with you, a barcoded bracelet will be positioned on the wrist at the entrance of the park. The bracelet carries a unique id number that allows you to buy products and services within the park without the use of cash. At the end of your day, the bracelet is removed at the exit counter and an analytical bill is issued in order to pay for all the products and services you bought during your visit.
Enjoy your visit to the park without any stress!

First Aid Station

The waterpark has a fully equipped first aid station capable of dealing with any injury and open all day.

Life Guards

The waterpark has fully trained lifeguards at all slides and stations around the park for the safety and protection of all visitors.

Boutique

Souvenir Shop

At Watercity you can do your shopping and buy gifts for your friends or choose a souvenir that will remind you of your relaxing holiday in Crete and the adrenaline pumping day on all 36 water games.

Reception, Lost & Found

Our reception is located at the entrance of the waterpark, open all day long. We are always happy to help you , provide information you need and handle lost or found objects.

Safety Lockers, Changing Rooms

There are changing rooms, shower rooms and lockers available. Lockers are secure for you to keep your personal items throughout the day. There is an extra cost for that.

Taxi Stand

There is a taxi point right outside the park! Taxis are always available and ready to go. In case you can’t find one, visit our reception and ask them to call one for you.

Park Photographer

You will definitely come across our professional photographer amongst all the other people you will meet in Watercity. He is always ready to photograph you alone or with your friends at all the rides and sites around the park.