Terms of Use

The «Terms of Use» that are listed on this page govern watercity.gr website and refer to the use of www.watercity.gr and related applications and interfaces for mobile devices, Facebook & Instagram, which will be hereinafter collectively referred to as “website». By accessing, browsing, or using this website in any other way, you are agreeing to «Privacy Policy» and any other instructions or policies listed on this page entitled «Terms of Use». Please read the «Terms of Use» very carefully as the use of this website implies their automatic acceptance. Please do not use this website and do not make purchases if you do not wish to or cannot be bound by the Terms of Use.


Αnyone accessing, searching, tracing, interacting, creating an account, buying products, sharing or otherwise using the website is defined as «User». The terms «You», and «User» refer to you as a user or a visitor of this website. The terms «We», «Us» and «Watercity» refer to www.watercity.gr, owned by Cretan Parks SA, Tourism Enterprises, Anopolis, 700 08, Heraklion, Crete, Greece.

«Content of watercity.gr» refers to the content created by us and available on this website.

«Third Party Content» refers to the content published on this website by parties other than watercity.gr or its users. Providers of such data, among others, are Facebook, Instagram and TripAdvisor.

Governing Law & Venue

Transactions made on this website are governed by Greek and European laws on e-commerce: Consumer protection Law 2251/1994 (http://www.greekecommerce.gr/gr/file-download/nomos_2251_1994).

Conditions of use

To use this website you must be at least 18 years of age and must not need assistance by a parent or legal guardian in concluding a sales contract. If you are a resident of Greece, you have the obligation to observe the «Terms of Use» as outlined in this document. If you are using the website from another country, you should refer to the laws and regulations of your country and the «Terms of Use» described in this document. Otherwise, you can not use this website. If you use this website on behalf of a business, agency, or organization, you should be an authorized representative of this business, agency or organization so that you can commit to the «Terms of Use».

Accepting the Order

Ticket purchase from watercity.gr is considered successful once you have received the automated email confirmation with the electronic tickets and the details specified by law such as the name that you entered when purchasing the tickets, product descriptions, price and payment method, VAT as well as Watercity contact information.

Simply adding products to the shopping cart or a failed bank payment do not entail drawing up a contract between you and watercity.gr as defined in Article 4 of Law 2.251 / 1994. A purchase is considered to be confirmed once the automated confirmation email is sent. Please add info@watercity.gr email address to your contacts list so that our messages are not sent to the spam folder.

Limitation of Liability

Watercity.gr does not guarantee the continuous availability of all the activities displayed on its website, but it guarantees timely notification of users about unavailability of activities, whether temporary or permanent. Watercity.gr is not responsible for any delays, problems or cancellations that may arise due to weather conditions or conditions associated with state services necessary for the operation of the park. The company commits itself to taking all the necessary actions for timely and successful resolution of the problems. Any problems that may hinder the operation of the park will be announced on time on the Facebook Page of Watercity Waterpark Anopolis Crete.

Lastly, watercity.gr carries no responsibility for any technical or non-technical problems which may arise during user’s access to this website which are related to operation and / or compatibility of user’s equipment with the technologies used by this website.


Watercity.gr works with the Secure Socket Layer (SSL) technology through the https Hypertext Transfer Protocol and thus the website has the green padlock to inform users that their connection and transfer of information is done with absolute security. It is not required to create an account for tickets purchase.

Intellectual Property Rights and Logotype

The design and graphics of this website, the texts and the photos are owned by watercity.gr and are protected as Intellectual Property. This content cannot be used beyond the ways and the procedures defined by watercity.gr.

Changes to the Terms of Use of the Website and Shutdown

«Terms of Use» may be modified at any time. We will inform you of any changes by making the revised version of the present document available on the website, with the mention of the date of the last revision at the top of the webpage. As a user of the website, you should review the Terms of Use of the service on a regular basis as revised versions will be legally binding for you. Continuing to use the website after publishing any modifications to the «Terms of Use» indicates the acceptance of these modifications by the user. We reserve the right to stop service of watercity.gr temporarily or permanently without any notice to users, in which case all confirmed transactions will be processed normally.